A Walk with the Blind - Protocols for Interacting with the Blind and Visually Impaired

What can you do to put yourself and a blindto travel independence for a blind person. In all 50
individual at ease? Let me take you on a walkstates, the law requires drivers to yield the right
through the daily life of someone who is blind.of way to a pedestrian using a extended white
Along the way you'll learn what to do and not do,mobility cane. This does not guarantee motorist
techniques and technologies used in daily living, aswill yield. Therefore, specialized training is essential
well as the mobility options available to visuallyto insure safe travel.
impaired travelers.Orientation and Mobility Specialists teach
How many times have you heard the correct ortechniques for proper use of a white mobility
proper method for interacting with a blind orcane. This occupation requires a Masters degree
visually impaired person? Probably never if at all. Infrom a university. Governmental agencies,
fact, the average person rarely has any contactrehabilitation centers, schools for the blind, and
with someone who is blind. Here you will findsome public school systems offer this training.
some common courtesy rules governing yourContact your local state or provincial agency for
interactions with these individuals.further information.
Techniques of daily living such as setting the alarmIndividuals using proper technique hold the cane in
clock, cooking on the grill, and the simple task ofthe center of their body about waist high tapping
matching your wardrobe are tasks most of usin cadence from left to right as they walk. With
take for granted. Yet, how would you performthis method, the cane clears the path of Travel
these simple jobs without your eyesight? You'llabout 2 paces ahead. As the cane traveler arcs
learn about specialized tools, adaptive electronicthe tool from left to right, their body width is
equipment, and techniques used to live a full andinsured of clearing any obstacles. One major
productive life.disadvantage of a mobility cane is it's inability to
How would you get to the grocery store, theclear for overhead obstructions such as low
bank, or hair stylists if you were blind? Mosthanging trees or branches.
people are familiar with dogs guiding blind people.Along with the manipulation of the mobility tool,
However, this is only one of several mobilityvisually impaired pedestrians are taught to use
options used by visually impaired and blind people.their other senses, i.e. smell, sound, and touch.
You will be exposed to sighted guide, whiteUtilizing all available sensory input, the traveler has
mobility canes, and dog guides.a greater opportunity for proper orientation to
Protocol - interacting with blind or visually impairedtheir environment. Attention to travel surfaces
peoplesuch as gravel, concrete, tile, or carpet provide
When you meet or come in contact with acues essential for independent mobility. Successful
individual who is blind or visually impaired, don't becompletion of an orientation and mobility coarse is
ill at ease. It will help all if you remember andhighly recommended prior to training with a dog
follow some simple points of courtesy.guide. In fact, it is a prerequisite at all major dog
First, people with vision difficulties are ordinaryguide programs.
people, just blind. It isn't necessary to raise yourFor many people a dog guide brings a great sense
voice or address them in a child like manner. Don'tof independence. Hundreds of people who are
ask their spouse or companion what they mayblind and visually impaired are trained with
want... "Cream in the coffee?". Speak directly towell-disciplined and dedicated dogs as guides each
the individual - just as you would anyone else in ayear. It is important that all people know
similar situation.something about the way a dog guide team
Many blind people have excellent voice recognition.works and how to act when encountering one of
However, just as a sighted person maythese guides.
remember a face, yet forget a name, the sameThis article will not go into great detail about the
can occur with voices. Always introduce yourselftraining for either the dog or the blind handler.
by name... "Hi Mary! It's Fred!". This simpleRather, it covers what to do and not to do when
courtesy will avoid embarrassment for bothyou encounter a highly trained dog guide team. In
parties.some cases the methods are similar to those
On a similar note, it's nice to know who's in theused when interacting with any visually impaired
room with you. Please speak when you enter andindividual.
exit. It's helpful if others with you are Introduced.Never rush up and startle a person who is blind
Additional information is also beneficial such asby grabbing their arm. Simply ask, "May I help
knowing if there are children, dogs, or cats in theyou?" If a person who is using a dog appears to
room.be in need of some assistance - approach him or
If you have someone visually impaired as aher on their right side. The dog guide will usually be
houseguest, it is important to orient him or her toon the left. Do not touch or take the person by
their surroundings. Point out important necessitiesthe arm without first asking, if you can assist
such as emergency exits, the bathroom, closet,them. Under no circumstances, should a person
temperature control, etc. Mealtime is no challenge.take hold of the dog guide or the harness, this will
After guiding their hand to a chair, simpleconfuse the dog and startle the individual.
orientation to the table is all that is necessary.If assistance is accepted, offer your left elbow by
Blind individuals have developed and learnbrushing it against their arm as explained in the
techniques and skills, which enable them to enjoysighted guide technique.
dining just as you do.This is generally the most accepted method to
For sure, accidents happen to us all. Yet, with aassist visually impaired and blind travelers. After
few common sense habits Most can be avoided.grasping your left elbow, the handler will drop the
The door to a room, cabinet, or to a car leftharness handle as a signal to the dog that they
partially open is a serious hazard. Substantialare "off-duty" temporarily.
injuries will be avoided if you close these after useIn some instances, the person may choose not to
or alert your sight impaired friends if their open. Itmake use of the sighted guide system. Instead,
is most handy when you announce if an Entrythey may instruct the dog to "Follow" you. (Since
Exit door is being held open. This avoids confusionexperience with this command varies, so does
and embarrassment for all.the quality of the team's performance.) If this is
Tools & Technology - Enhancing quality of lifethe case, walk ahead of them at a normal speed
Many of the chores and routine tasks associatedletting the person know when they are
with daily living can be frustrating to blind orapproaching turns, doorways, stairs, and drop-offs.
visually impaired individuals. Thankfully, specializedIf the person is seeking assistance for a street
tools, equipment, and devices have beencrossing, walk with them completely across the
developed to help alleviate this frustration andstreet and up on the opposite curb. The dog guide
enhance the quality of life with increasedwill again resume its duties once on the sidewalk.
independence. Local agencies, rehabilitation centers,When traveling in unfamiliar environments a
and libraries are excellent sources for moreperson who is blind or visually impaired may seek
information. However, one of our best resourcesdirections just as a person with sight might. This
is the internet. Online catalogues provide detailsmay seem overly simple, but speak directly to
about each item in stock while explaining it'sthe person and not the dog. You may want to
function.ask if they wish to make use of compass
Special pots, tongs, spatulas, and timers makedirections or directional turns. Example: "go north
preparing meals much easier. Braille tags, magnetictwo blocks then east" or " turn left and go two
tape, raised markers, and self-threading needlesblocks then turn right". Each person will have their
provide methods for labeling clothing, food items,own way of interpreting directions and will usually
microwave, oven, or the washer/dryer.ask for the directions in the format they prefer.
Electronics have opened up a new world ofThe most common mistake many people make is
independence for visually impaired people livingtouching, calling, clicking, or whistling to a working
alone. Talking devices like clocks, thermometers,dog. Absolutely Do not pet or distract a Leader
blood pressure cuffs, and computers haveDog when it is in harness or when working. For
brought blind people into the 21st Century.those of us who are dog lovers, there is a natural
In fact, computers with screen reading softwareimpulse to pet a dog that we must resist. The
have opened new areas of employment neverdogs are friendly animals that like to be petted
considered viable for workers with vision difficulty.and allowed to romp and play, but the owner
Scanners convert printed text into voice outputshould always be consulted first. Ask the owner's
or Braille on a refreshable display. Documents canpermission before touching a working dog or even
be printed in text or Braille, or transmittedmaking eye contact. Eye contact can distract the
electronically for co-workers. Surfing the net,dog too, so always interact with the person and
reading and writing email, as well as managingnot the dog.
personal and business finances are now nearly asDog guides and other working animals are on
easy for the blind as it is for the sighted. To bespecial diets. Never offer food to a dog guide. The
sure, there are many challenges. Yet, progressiveowner looks after the diet of their four legged
minded technicians are moving forward withpartner very carefully. The animal is well fed and
improvements at a rapid rate.does his job most efficiently when a
So, you're a woodworker, machinist, or hobbiestrecommended diet is followed. Treats should only
unable to use conventional tools. Well,come from the handler.
micrometers, levels, and tape measures areSummary
available which emit electronic tones or haveIt is incumbent on us to adhere to and follow the
tactile markings. With specialized training, workerssimple rules and guidelines presented here.
who are blind operate equipment like table saws,Remember people with vision impairments are
stamping machines, and manufacturing tools.people just like you. They don't want pity or
Unfortunately, not enough of these individuals arecondescending treatment. Their sense of smell,
working in main stream jobs usually due totouch, or hearing did not improve when they lost
unfounded fears over safety issues.their vision. They simply rely on them more and
Mobility - Moving THROUGH YOUR environmentmay get more information through those senses
safelythan you do.
There are three (3) basic mobility options availableThe development of specialized tools and devices
to blind or visually impaired travelers - sightedhas opened up a new world of independent living
guide, white mobility cane, or a dog guide.for people with vision difficulty. Simple jobs and
Combinations of the last two are Also commonlyordinary task no longer require a sighted assistant.
used in specific situations. A person using aElectronic devices and computers have broaden
mobility cane or dog guide wants to be treatedemployment opportunities and enhanced quality of
the same as anyone else. Assume he or she islife for many blind individuals.
independent. If the person is in need ofYou see more blind persons today walking alone
assistance, they will ask for help. You will neverwith their new found independence. These people
go wrong by asking!enjoy increased mobility with their white cane or
Sighted guide technique is not difficult to learn.enhanced independence because of their dog
Many couples or married people with a blindguide. It is important for you to know the correct
partner often use this approach when outprocedure to offer assistance while not interfering
together. If you are walking with someone visuallywith their independence.
impaired, don't grab their arm. Allow them to takeFinally, remember that while a person who is blind
yours grasping gently at your elbow. In thisor visually impaired appreciates attention the way
manner, they will keep a half step behind you.we all do, he or she wants their friends, and
As your body moves information about the travelothers, to act natural with them and not overly
environment will be communicated. Following alongsolicitous. Most will discuss blindness with you if
with you in this manner, curbs and steps can beyou're curious, but it's an old story to them. They
easily negotiated. It is very helpful if you alerthave as many other interests as you do.
your traveling companion to these changes. OneDon't think of them as just blind people. Rather,
drawback to this method is dependency on athey are people who happen to be blind!
sighted assistant. However, with a little practiceThis article appears online at
this can be a safe and effective travel optionCheck out Larry's new book, "Insights from an
when incorporated with either a cane or dog.out-of-sight guy" at the website above.
The use of a mobility cane is the first major step